July 22, 2026 • Lunchtime Session (TrustCon week) • San Francisco
Building Safety-by-Design into Consumer AI
A closed-door conversation for AI builders and leaders and T&S practitioners
Wednesday, July 22 • 12pm - 1:30pm
San Francisco
San Francisco
"On-the-ground insights from the people who are building safe consumer AI"
Mike Mongeau & Nathan Berl
LUNCHTIME SESSION • JULY 22, 2026 • (TrustCon Week)
Building Safety-by-Design into Consumer AI
Social and gaming bolted safety on years late. Consumer AI has the chance to build it in from the start
Consumer AI is a brand-new category forming in real time. In this closed-door session, Character.AI's Nathan Berl and k-ID's Mike Mongeau explore the first principles and frameworks behind building responsibly — how teams turn trust & safety intent into real architecture and age-appropriate experiences, and what the emerging category standards should be. A practical, builder-to-builder conversation for the practitioners defining safe consumer AI.
invitation-only · Chatham House Q&A · lunch provided
Nathan Berl
Program Manager, Trust & Safety
character.ai
Mike Mongeau
Head of Product,
k-ID
k-ID
Invitation-only — we'll confirm your spot by email.
Why attend
Consumer AI - A new category
no playbook yet
Frameworks you can use
turning T&S policy into real safeguards
The room
a curated group of T&S / policy / product peers
About the hosts
Mike Mongeau
Head of Product,
k-ID
k-ID
Mike Mongeau is Head of Product at k-ID — named to TIME's Best Inventions of 2025 — where he builds the internet's "age layer," the compliance infrastructure powering 10M+ users across platforms like Discord, Hasbro, and Konami, and increasingly consumer AI. Previously he led Family at Xbox, shaping global safety and parental systems for millions of players. He brings a builder's view of turning the world's regulatory complexity into software — so platforms can plug in once and ship safe, age-appropriate experiences everywhere.
Nathan Berl
Program Manager, Trust & Safety
character.ai
character.ai
As a Trust & Safety leader at Character.AI, Nathan Berl works on one of the newest, hardest problems in tech: keeping people safe on a consumer AI platform. He'll offer a firsthand, builder's perspective on designing safety in from the start — the frameworks, trade-offs, and hard-won lessons behind the work.
Resources
State of the Age Report
Compliance Watch newsletter signup
Frequently asked questions
Do I need a TrustCon pass to attend?
No. This session takes place during TrustCon week but is an independent, k-ID-hosted event — not part of the official TrustCon program. No conference pass is required, and it's completely free to attend.
Is lunch provided?
Yes — lunch will be served. Just bring yourself.
Who is this for?
It's built for the people building and overseeing safety in consumer AI — Trust & Safety, policy, and product leaders, founders, and counsel at consumer-AI (and adjacent social and gaming) platforms. It's a candid practitioner conversation, so press are not invited, and seats are limited — we review each registration to keep the room focused and relevant.
Where is it held?
A private venue about a 4-minute walk from the TrustCon host hotel (Hyatt Regency San Francisco). We'll share the exact address and arrival details in your invitation once your registration is confirmed.
Will it be recorded? What is the "Chatham House Rule"?
The interview portion — k-ID in conversation with Character.AI — will be recorded for later use. The audience Q&A and open discussion will not be recorded; it's held under the Chatham House Rule, meaning you're free to use what's shared, but nothing is attributed to any speaker or their organization — so everyone can speak candidly.
For builders and practitioners - sorry no press allowed
spaces are limited