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Family COnnect
Family COnnect
k-ID Cookies Policy
LAST UPDATED: JANUARY 26, 2026
This Cookies Policy applies to our k-ID products and websites (including k-id.com, portal.k-id.com, family.k-id.com and https://safety.k-id.com/) (together, the “Services”). When you use the Services, we may use cookies and similar files or technologies (collectively, “cookies”) to collect and store information we automatically collect about your device and use of the Services. This Cookies Policy explains what cookies are, what kind of cookies may be used in our Services and how you can manage your cookies.
For the purposes of this Cookies Policy, “we”, “us” and “our” means Kidentify Pte. Ltd., a company incorporated in Singapore with the registered address at 83 Keong Saik Road, 02-01 Singapore 089168. For the purpose of collecting personal data through cookies, we are the data controller.
1. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?
Cookies are text files that are placed on your device when you visit a website. They are widely used in order to make websites work or work more efficiently, as well as to provide information to the owner of the site or to another site that recognizes that cookie.
However, it’s not only cookies that can be used in this way. Functions performed by a cookie can be achieved by other means, too. This policy on cookies, therefore, also applies to any similar technology that stores or accesses information on your device. This could include, for example, local storage, beacons, third-party application program interfaces (“APIs”) and software development kits (“SDKs”). The single term “cookies” refers to cookies and any similar technologies. Our use of these technologies is described in more detail below.
2. WHAT KIND OF COOKIES AND SIMILAR TECHNOLOGIES DO WE USE?
First-party and third-party cookies
Cookies can be first-party or third-party. A first-party cookie is set directly by us to your device, for example to facilitate you logging into our Family Connect, whereas a third-party cookie is set by a third party such as our analytics providers, who measure the usage of our sites and Services.
Persistent and session cookies
Cookies can be persistent or session cookies depending on the time that they remain on your device. A persistent cookie is stored on your device after your web browser is closed or once your session ends. It can be used by the Services to recognize your device when you open your browser and use the Services again. A session cookie exists temporarily on your device while your browser is open. It is deleted automatically once you leave the website or close your browser.
The types of cookies used by us and our partners in connection with the Services can be classified into one of the following categories: (i) Essential, (ii) Functional, and (iii) Analytics.
Where required under applicable law, we will only use non-essential cookies with your consent. If you do not accept the use of cookies, please disable them using the instructions below.
The tables below explain the types of cookies used by us and our partners in connection with the Services. Please note that certain cookies may be used on only a limited number of pages that you visit or may be enabled only if you interact with a certain feature.
Essential Cookies
These cookies are strictly necessary to provide the basic functioning of our Services or to comply with the law (e.g. security requirements of data protection laws). These cookies will be collected once our website is loaded on your browser and cannot be turned off as we cannot provide the Services without them.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
localConsent; fs-cc; fs-cc-updated | k-ID | To remember your cookie consent preferences | Persistent Up to 1 year |
language | k-ID | To remember your language preference | Persistent 1 month |
authorization; authorization-refresh | k-ID | To allow you to remain logged in while you are visiting new web pages within the same session. | Session |
dmn_chk_* | Third Party - PostHog | To check whether your browser supports cookies. | 3 seconds |
ipapi API | Third Party - Kloudend | To approximate your location (Country/State level) from your IP address and ensure our Services comply with local legal requirements. | Persistent |
_px3; _pxhd; _pxttld; _pxvid; pxcts | Third Party - PerimeterX (Human Security) | To detect bots and ensure the security of the Services. | Persistent Up to 30 days |
player_clearance; cf_clearance; _cf_bm; _cfuvid; | Third Party - Vimeo | To allow you to watch video content and ensure the secure operation of the player by managing traffic, enforce rate limiting rules and prevent bots. | Persistent |
__cf_bm; _cfuvid | Third Party - Cloudflare | To detect bots, manage traffic and prevent overload ensuring the security of the Services. | Persistent Up to 30 days |
api.mapme.com; api.maptiler.com; gtm.mapme.com; media.mapme.com; staticresources.mapme.com; viewer.mapme.com; | Third Party - Mapme | To allow you to explore our Regulatory Hub content via interactive maps. | Persistent |
Functional Cookies
These cookies allow the Services to remember choices you make (such as your user name, language) and provide additional services that you requested. These cookies will be collected based on your consent.However, if these cookies are disabled, certain Services or features might not function properly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
vuid; player; flags; [clip_id]_password; [webinar_uuid]_webinar_registrant; lc_[hash]; | Third Party - Vimeo | To allow you to watch video content, configure your player controls (i.e. volume, quality, captions), measure performance of our content. | Persistent |
Beehiiv API (Including last_resource_guid; page_view; visit_token) | Third Party - Beehiiv | To allow you to subscribe to k-ID Family Connect newsletter, and monitor our content performance. | Persistent |
| | Third Party - Hubspot | To allow you to subscribe to k-ID Legal and Product newsletter, and monitor our content performance. | Persistent |
rc::a | Third Party - Google | Google ReCaptcha cookie to prevent spam and bot attacks by verifying human users. It remembers your verification status to reduce the number of challenges you see. | Persistent |
Stripe API | Third Party - Stripe | To enable Stripe (stripe.com) to carry out credit card verification in connection with the parental consent verification process. | Persistent |
Veratad API (Including dcams.app, microblink, sentry.io beacons) | Third Party - Veratad | To enable Veratad to carry out ID verification in connection with the parental consent verification process. | Persistent |
| | Third Party - Ashby | To enable you to browse our career page and apply to any open roles. | Persistent |
| | Third Party - Sendgrid | To send permission requests and account related emails to parents/guardians. | Persistent |
Analytics Cookies
These cookies allow us to collect information about your online activity, including the actions you take when using our Services. They allow us to provide you with a better user experience and to maintain, operate and continually improve the Services.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
ph_phc_* | Third Party - PostHog | To check activity on our Services for session-based replay analytics and reporting purposes. | Persistent |
| | Third Party - ConvertKit | To enable ConvertKit to carry out user analytics. | Up to 9 months |
Referring URL (e.g. https://www.k-id.com/*?utm_source=*&utm_medium=*&utm_campaign=*) | Third Party - Hubspot | To track k-ID marketing campaign effectiveness. | Persistent |
| | Third Party - Hubspot | To track k-ID marketing campaign effectiveness by tracking sessions. | Persistent |
| | Third Party - Hubspot | To track k-ID marketing campaign effectiveness by detecting new sessions. | Session |
| | Third Party - Hubspot | To track k-ID marketing campaign effectiveness by assigning a unique visitor ID. | Persistent |
3. HOW TO MANAGE OR DELETE COOKIES?
We use cookies when providing our Services to make sure you can use and enjoy our Services easily. Some of the cookies are essential and we cannot provide our Services without them, but there are others that can be turned off. You have the right to choose whether or not to accept non-essential cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse or, at a later stage, opt-out of certain cookies or other essential locally stored data, you may not be able to use the full functionality of the Services.
Most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your device or browser. This lets you control your cookie settings so that you can:
- see what cookies or other locally stored data are used and delete them on an individual basis
- block third party cookies
- block cookies from particular sites
- block all cookies from being set
- delete all cookies when you close your browser
For more information on how to manage popular browsers, please see below:
- Cookie settings in Chrome for web and Android
- Cookie settings in Safari web and iOS
- Cookie settings in Firefox
How to opt out of third party cookie use
If you want to reduce your settings at any time (for example, if you accept all cookies, but later decide you do not want a certain type of cookie), you can use your browser settings to remove any third-party cookies or similar technologies dropped on your previous visit.
If you would like to find out more about cookies and their use on the Internet, please visit All About Cookies.
How to opt out of third-party analytics technologies on mobile
You can disable some third-party tracking on mobile by adjusting your device settings: see instructions on iOS and Android.
4. CHANGES TO THIS COOKIES POLICY
We will update this Cookies Policy to reflect changes in our practices and services. When we post changes to this Cookies Policy, we will revise the "Last Updated" date at the top of this Cookies Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes when you log in to or use the Services. We recommend that you check this page from time to time to inform yourself of any changes to this Cookies Policy.
5. COOKIES THAT HAVE BEEN SET IN THE PAST
If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
6. CONTACT US
If you have any questions or comments about this Cookies Policy, please contact us via email at privacy@k-id.com.